This seminar we have the leading faculty Paul Taaffe to talk about the strategic operational challenges confronting organisations in a shifting global landscape. This session combined with interactive games and exercises made the crowd enjoyed the session so much and able to learn some tips by redefining by new priorities. These challenges must be taken seriously as they represent a source of growing uncertainty about the future direction operations strategies must take. Successful operations managers must implement proactive systems to ensure that their production and service systems are organised to enhance productivity and profitability.